What this is
We run the implementation, and we are paid out of what it recovers.
See how the partnership worksThe operating agreement
The baseline we both work from.
- 01Start with the audit
Agree the metric before the work begins.
- 02Run the implementation
Start with the stage ranked first in the roadmap.
- 03Track progress
Measure and report against the same baseline.
Team / Systems / Data / Decisions
After the audit, you can run the roadmap yourself, work with us alongside your team, or ask us to run the implementation. The difference is who is responsible for the result in ninety days.
In a partnership, we take that responsibility. Our fee is a share of the money the work recovers for your business. If a month produces no gain, there is no fee for that month.
What it costs
We are paid half ofwhat you recover
Recover $200,000 across the year and the fee is $100,000, paid from money you were not collecting before. Recover nothing and you owe us nothing for the year.
Our fee is capped at $15,000 a month, or $180,000 across a year. Your share has no cap: you keep every dollar above $30,000 of monthly gain.
Three illustrative months
01No recoveryMonthly gain$0Anchorfield share$0Your share$0Compare the fee breakdown
No gain in this illustrative month means a $0 fee and $0 recovered for you to keep.
02An equal splitMonthly gain$10,000Anchorfield share$5,000Your share$5,000Compare the fee breakdown
Half of $10,000 is $5,000. The monthly cap does not apply at this level; your share is $5,000.
03The cap in effectMonthly gain$40,000Anchorfield share$15,000Your share$25,000Compare the fee breakdown
Half of $40,000 would be $20,000, but the $15,000 monthly cap limits Anchorfield's share. You retain $25,000, including every dollar above $30,000 of monthly gain.
The fee depends on what you recover. A weaker year means a smaller invoice automatically; a larger finding in the audit earns us nothing on its own.
How the gain is measured
The benchmark and the starting point stay fixed.
01 / Before the partnership
The baseline is established.
- Trade
- Your trade
- Revenue band
- Your revenue band
- Region
- Your region
- Benchmark
- Published benchmark used in the audit
- Metric definition
- Established in the audit
02 / Every monthly comparison
The definition stays fixed.
- Trade
- Same trade
- Revenue band
- Same revenue band
- Region
- Same region
- Benchmark
- Same benchmark
- Metric definition
- Same definition
Measure the change from the original baseline.
We agree what counts as a gain before the partnership starts.
The audit establishes how each stage of your value chain compares with published benchmarks for your trade, revenue band and region. That becomes the baseline. Each month, we use the same benchmark, segment and metric definition to measure the change. Neither of us can move the starting point after the work begins.
That is why the audit is required first. We will not enter a partnership without having established the baseline; otherwise, we would be setting the terms by which our own work is judged.
How a month runs
Work, measure, report — every month. Judged once a year.
The roadmap ranks the work by recoverable dollars. We start with the stage it puts first.
01We work the stage
We work on the dispatch board, pricing or plan renewals, wherever the roadmap directs us.
The finding becomes the work.
- Start here
- The stage ranked first in the roadmap
- In the operation
- Dispatch, pricing or plan renewals
- Responsibility
- Anchorfield runs the implementation
02We measure against the baseline
We use the same benchmark and segment to check whether the metric moved, and by how much.
Keep the measuring line fixed.
- Reference
- The audit baseline
- Comparison
- Same benchmark. Same segment.
- Question
- Did the metric move, and by how much?
03We report, moved or not
We report the result and what we will change next month. Invoices are monthly; the partnership is judged across the year.
A result you can follow.
- This month
- The change in the metric, including no change
- Next month
- What changes in the work
- The agreement
- Monthly invoice. Annual judgement.
Why the year and not the month
A full year accounts for the seasons.
- 01M1
- 02M2
- 03M3
- 04M4
- 05M5
- 06M6
- 07M7
- 08M8
- 09M9
- 10M10
- 11M11
- 12M12
At year end, renew or part ways. Nothing rolls on by default.
An engagement-year illustration, not a forecast or a record of performance.
Home services is seasonal. The shoulder months are quieter than summer, and a dispatch improvement made in March may only show its full effect in July. Judging the work each month would keep reopening the same question: was that slow week caused by the work or the season?
We track and report the metric monthly so you can follow the results. The commitment is annual, and we judge it against the return we agreed for the year.
What stays yours
We run the work. We do not run your business.
The boundary of the engagement
Anchorfield runs the agreed implementation.
- 01
Your team stays your team
The people running the business afterwards are the people running it now. We replace nobody.
- 02
Your systems stay yours
Anything we configure stays in your dispatch system, CRM or books, under your accounts.
- 03
Your data stays yours
Only de-identified aggregates ever reach the benchmark pool, and only if you agree to it.
- 04
Your decisions stay yours
We are accountable for the metric. What the business does about a finding is still your call.
What if the metric does not move?
No gain means no fee. We judge the result across the year so that seasonal changes do not decide whether the partnership has worked.
And if the year falls short of what you promised?
You pay less automatically. The fee is half of what you actually recovered: if we promised $200,000 and recovered $180,000, the year costs you $90,000 rather than $100,000. There is no fixed fee to refund. If we lose your confidence, we lose the renewal; nothing continues by default.
How is this different from a fractional CFO or a consultant on retainer?
A retainer is paid for time, whether or not the metric improves. Our fee comes only from the gain.
Who decides what counts as a gain?
We use the benchmark from your audit, for your segment, with the metric definition agreed before the partnership starts. Neither of us can change that basis afterwards.
Do we have to start with the audit?
Yes. The audit establishes the baseline before our fee depends on improving it. Without that starting point, there is no agreed way to measure the gain.
How long is the commitment?
One year, with monthly invoices and an annual review. At year end, we decide whether to renew or part ways. There is no automatic renewal and no notice required to end it then.
Is there a ceiling on what we pay you?
Yes. $15,000 in any month, whatever the gain was. Past $30,000 of monthly recovery every dollar above it is yours.
What happens to the gain after the year ends?
If we renew, the partnership continues on the same terms and we keep doing the work. If we part ways at year end, you keep the improvements and everything they earn.
Doesn't this make you want to overstate the audit?
A larger finding earns us nothing unless you actually recover the money. Overstating the audit would only leave us with a promise we had failed to meet.
We cannot be paid on a number nobody has measured.
The audit establishes the baseline. We can decide whether a partnership makes sense once the findings are in.